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iTunes Cards FAQ

Q: How to redeem ITunes Card?
A: You can redeem iTunes card through iTunes Store app on your device by following the steps.
Select the Music tab on the bottom menu.
Scroll to the bottom of the featured Albums and you will see a Redeem icon.
Click on Redeem.
Type in the promo code or iTunes gift card number in the text field and click redeem in the top right corner.

Q: How to use an iTunes gift card instead of my credit card?
A: Use an iTunes gift card is much easier than credit card. Here are the steps for you.
Tap iTunes Store, App Store, or iBooks Store on your device.
Scroll to the bottom of the Featured section and tap Redeem.
Tap “You can also enter your code manually.” …
Type your gift or content code and tap Redeem. …
After you redeem a gift card code, your iTunes account balance will update.

Q: Do iTunes cards expire if not used?
A: Check the expiration date. If you’re trying to redeem a content code, check the expiration date printed on the back of the card. iTunes and Apple Music Gift Cards don’t expire, but content codes do.

Q: How can I redeem iTunes gift card from another country?
A: Go to www.apple.com, go to the bottom right corner of the website, and select “Ireland” as my country. Then proceed to purchase the gift card and follow instructions to check out. If you use an email address the same as your iTunes account, it’ll ask you if you want to sign in. iTunes Gift Code is valid in region where they are purchased only. So it’s better to choose the right region when you buy iTunes cards online.

Q: Are iTunes gift cards returnable?
A: According to the Apple Store’s iTunes gift card purchase page, gift cards are not redeemable for cash, refunds or exchanges unless required by law. This same policy is extended to non-Apple retailers as well. So iTunes Cards are not redeemable, refundable or exchangeable.